Welcome to Commonwealth Business Media's Customer Service Department

We value our customers and want to provide you with the best-possible products, information and services. If you have any questions or concerns regarding ordering a new product or a back issue, renewing a subscription, paying an invoice or changing your address, please contact our primary Commonwealth Business Media Customer Service team:

Commonwealth Business Media Customer Service
1-888-215-6084 (8:30 a.m. to 5 p.m., CT)
+615-850-5324 (outside this U.S. and Canada)
E-mail: cbizservices@sunbeltfs.com

For Aviation Industry Group, BACK Aviation Solutions, OAG (Official Airline Guide) or PIERS customer inquiries, please refer to the specific group contact information below.

Aviation Industry Group Customer Service
+44 (0) 20 7828 4376
E-mail: dinod@aviation-industry.com

BACK Aviation Solutions Customer Service
1-800-I-GO-BACK
+203-752-2000 (outside the U.S. and Canada)
E-mail: info@backaviation.com

OAG (Official Airline Guide) Customer Service
North & South America
(800) DIALOAG (Continental United States, Alaska, Hawaii, Canada, Puerto Rico & the U.S. Virgin Islands)
(630) 515-5307 (From all other countries)
E-mail: custsvc@oag.com
Support Hours: 7:30 a.m. - 5:30 p.m. (Central Time) M-F

UK, Europe, Middle East & Africa
Tel: +44 (0) 1582 695050
Fax: +44 (0) 1582 695140
E-mail: customers@oag.com
Support Hours: 8:00 a.m. - 5:00 p.m. (GMT) M-F

Singapore & Asia Pacific Region
Tel: +65 6395 5873
Fax : +65 6293 6566
E-mail: Custsvcaspac@oag.com
Support Hours: weekdays 9:00 a.m. - 6:00 p.m. local time

PIERS Customer Service
800-952-3839
973-848-7051 (outside the U.S. and Canada)
E-mail: info@piers.com

Aviation Industry Group
Paul Copping, Managing Director
+44 207 828 4376
E-mail: paulc@aviation-industry.com
800-221-5488       Outside the US 609-371-7700